Useful Information

Returns Policy


Returns Policy



Our returns policy is clear and simple. If you wish to return the items back to us, you can do this within  30 days of receipt.

Good must be returned by the buyer on his own cost unless the purchased item is faulty or damaged.

The goods must be delivered back to us in brand new condition and in their original undamaged packaging.


To return the item you will need to follow three easy steps:

1. Fill in the returns form which is available here
2. Wait for our confirmation - you will received an email with RMA number which have to be printed and put inside the packaging with the returning items. 
3. Send the items back to us on address provided below:
    Fiteo Limited
    Unit 4
    Trojan Industrial Estate,
    Borough Close
    TQ4 7EP

4. Wait for our confirmation - We will send you an email to notify you that we have received your item. We will also notify you of the approval or rejection of your refund.